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Troubleshooting is a long process of log analysis and knowing expected exception; here are quick answer to common knowledge that may or may not solve the issue but provide a starting point to understanding the problems. If the issue is not found below, it may be found under CONNECT Community Forum.

Table of Contents


Deploying CONNECT

I deployed CONNECT again, and the deploy failed and it ran out of memory. Why?

This is a known issue with Spring / CXF. Remove the EAR deployment, restart the server, and redeploy.

Security

SOAP Faults

Why are later versions of CONNECT throwing SAML exceptions?

Older versions of CONNECT provided default values that could pass SAML validation on most responding gateways but CONNECT 5.1 and later versions encourage implementors to provide more appropriate values for parameters such as subject info since CONNECT does not actually confirm user authenticity.

Server Exceptions

Why are my requests timing out / not going to the correct URLs?

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Ensure the EAR was built with the correct profiles if built from source. Webservices are only included if they were built with the respective profile. If the profile is enabled and the error still persists, ensure the context root is correct.

I deployed CONNECT again, and the deploy failed and it ran out of memory. Why?

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General errors

Why isn't my custom adapter being called?

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