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Overview

Troubleshooting is a long process of log analysis and knowing expected exception. Here are quick answers to common knowledge that may or may not solve the issue but provide a starting point to understanding the problems. If the issue is not found below, it may be found under CONNECT Community Forum.

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Master Patient Index (MPI) is not part of CONNECT. There are several MPI's available like OpenMPI, MirthMatch, etc NextGen Connect Integration Engine, etc.

You will need to create an Adapter to connect to these MPIs. 

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